We accept various payment methods, including major credit/debit cards (Visa, Mastercard, American Express), and other secure payment gateways.

Yes, we do offer international shipping to select countries. Please check our shipping information page for the list of countries we currently ship to.

Shipping times vary based on the destination and the shipping method chosen. Typically, orders are processed within 14 business days. For more details, refer to our shipping information page.

Yes, we have a hassle-free return policy. If you’re not satisfied with your purchase, you can return the item(s) within 30 days of delivery for a refund or exchange. Please review our returns policy for specific terms and conditions.

No, there are no hidden costs. The price you see is the final price for the product. However, for international orders, please note that customs duties or taxes may apply according to your country’s regulations.

Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your package using this number on our website or the carrier’s website.

We aim to process orders quickly. Please contact our customer service team immediately if you need to modify or cancel your order. Once an order is processed and shipped, modifications may not be possible.

Absolutely. We pride ourselves on offering only genuine products sourced directly from authorized distributors and manufacturers.

At the moment, we do not offer gift wrapping services. However, stay tuned for any updates or special promotions in the future.

For any further inquiries or assistance, please reach out to our customer support team via info@trendbay.net. We’re here to help.