Shipping Information

Processing Time:
Orders are processed within 3-5 business days upon receipt of payment. Please note that weekends and holidays may affect processing times.

Shipping Methods:
We offer several shipping options to meet your needs:

Standard Shipping: Estimated delivery within 14 business days.
Shipping Rates:
We extend our free shipping offer internationally to select countries. Please note that while shipping is free, additional customs duties and taxes may apply depending on your country’s regulations. Customers are responsible for any customs fees.

International Shipping:
We do offer international shipping to select countries. Please note that additional customs duties and taxes may apply depending on your country’s regulations. Customers are responsible for any customs fees.

Order Tracking:
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your package using this number on our website or the carrier’s website.

Shipping Restrictions:

We currently do not ship to P.O. boxes.
Some items may have specific shipping restrictions due to their size, weight, or nature. Please refer to the product description for any shipping limitations.
Delivery Estimates:
Delivery times are estimates and not guaranteed. Factors such as weather, carrier delays, and peak seasons may affect delivery times. We strive to provide accurate delivery estimates, but we appreciate your understanding in unforeseen circumstances.

Order Changes and Cancellations:
Please contact us immediately if you need to modify or cancel your order. Once an order has been processed and shipped, we are unable to make changes or cancel it.

Contact Us:
If you have any questions or concerns regarding shipping, feel free to contact our customer service team at info@trendbay.net